My unforgettable Experience at the MTN service center Last Year......

My unforgettable Experience at the MTN service center Last Year……

I was at home that Faithful day enjoying Fast and furious 6&7 with my siblings when a friend of mine called me and informed me about the free credit being given to selected MTN customers as a means of compensation. I hurriedly entered the code i.e *559*40# and sent.


To my amazement, I immediately received a confirmation text that I have been given a bonus of #5,000 credit. I was so so happy. Checking through my balance I did not see the bonus reflect so I called the friend who told me my account would be ready for use today.

Early the following morning, another text came that I should go to any of their service centres to complete my biometrics without which I would not be able to access my free credit.

‘You have been compensated with N5000 valid for 7 days. To activate, please visit any MTN Registration outlet to update your biometrics. Dial *559*40# to check’

At the Iwo-road (Best way) service centre, the situation was very chaotic as I met many customers who had received same message from mtn trying to get entrance into the office without success. Many aged people, nursing mothers were in the sun unattended to for several hours.

When I could not bear it any longer and seeing the way people who have received similar texts were trooping in, I could not withstand the pains of waiting endlessly.

What is MTN really taking us for in this country. Must we go through all these suffering to get our sims registered. Do they subject their own people back in south Africa to such inhumane treatment.

Have you any of such experience. Feel free to share with us here @NaijaTech